On 4 September, staff of DPR Ombudsman Office held an on-site reception of citizens at the City Administration of Shakhtyorsk.
At the reception, citizens raised issues related to: providing assistance to persons who found themselves in a difficult life situation, repair of premises and enrolment of a child in a pre-school educational institution. The human rights defenders gave advice on the above-mentioned issues.
The representatives of the Human Rights Ombudsman conduct on-site receptions in order to promote prompt resolution of pressing issues faced by citizens of cities and regions of the Republic. Citizens can receive counseling on the applicable legislation. Upon filing a written complaint demanding further consideration, the DPR Ombudsman additionally reviews them within her competence. Please schedule an appointment via “hotline”: 071-301-73-52.