The activities of the Ombudsman are aimed at identifying and suppressing cases of violation of human rights and freedoms. One can file a complaint with the Ombudsman or make an appointment for a personal reception if his/her rights have been violated.
In the period of work between 9 and 15 June 2018, 3 persons visited the Ombudsman in person, 39 persons received counselling by the Appeals department, 12 citizens received counselling by the Working Group on Issues of Temporary Displaced Persons, and 7 persons received legal counselling. 17 written appeals were approved for consideration, 10 – have been reviewed among those received earlier. 22 calls were received via hotlines, 10 applications were received via e-mail.
Since the beginning of 2018, the Ombudsman received 2877 appeals.