Between 14 and 20 July 2018, 8 people visited the Ombudsman in person, 32 persons received counselling by the Appeals Department, 7 citizens received counselling by the Working Group on Issues of Temporary Displaced Persons, and 7 persons received legal counselling.
Also, 10 written appeals were approved for consideration, 10 – have been reviewed among those received earlier. 29 calls were received via hotlines, 10 applications were received via e-mail.
Since the beginning of 2018, the Ombudsman received 3348 complaints.
The majority of complaints were filed by citizens of Donetsk.