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Staff of DPR Ombudsman Office inspected living conditions, social services and the provision of medical care in the Residential social care institution “Boarding house for senior citizens and disabled persons with a geriatric care department, Gorlovka.”

At the moment, 109 citizens of advanced age and physically challenged citizens in need of constant care, household and medical services live in the Boarding house.

The Boarding house has two five-storey blocks. There are bedrooms, bathrooms, kitchens, canteens and recreation rooms with up-to-date video equipment on each floor. Outside there are two storage blocks and a park.

The personnel look after patients 24 hours. The Boarding house has a therapeutic room, a procedure room, a dentist’s and a room for physiotherapy procedures, as well as a laboratory, physical therapy and massage room, and a steam autoclave. In a case of need, a doctor is invited from the local clinic for the examination of patients and prescribing medication. In order to ensure the best adaptation to new conditions and to involve patients in activities, the necessary psychological support is provided by a social worker.

Cultural and leisure activities, including with the participation of performing groups, are held in the assembly hall. The boarding house has a small library and a prayer room, where a churchman conducts morning prayers and worship on religious holidays, as well as conversations on spiritual subjects with an individual approach to each patient.

As a result of the inspection, staff of the Human Rights Ombudsman Office gave a positive assessment  to the provision of social services and medical care in the Residential social care institution “Boarding house for senior citizens and disabled persons with a geriatric care department, Gorlovka.”

DPR Ombudsman Daria Morozova expressed gratitude to the administration and staff of the facility for faithful implementation of their duties.