*On the issues of persons missing as a result of armed conflict, please call:+38-071-404-69-29; e-mail: ombudsman_dnr@mail.ru


Upon receipt of the electronic application, we reserve the right to advise you by email or by phone.
If the case is to be considered on the merits and measures must be taken to restore your violated rights,

please, submit a written application to:

the Human Rights Ombudsman of the Donetsk People’s Republic,

room 540,

5th floor,

34 Pushkina blvd.,

Donetsk, DPR,



Referral for temporary accommodation from the DPR Ombudsman’s Office:

When applying to the Ombudsman’s Office on the issue of a certificate confirming the actual place of residence, be sure to bring the originals and copies of the following documents:
1. An identity document (passport, address certificate, birth certificate) of all family members.
2. Identification number.
3. A document confirming the fact of the destroyed housing, according to the address of registration (certificate of destruction).
4. A document certifying the fact of residing at the temporary accommodation centre (the document can be issued by the owner of the facility or by the body that keeps records of internally displaced persons by administrative and territorial location of the TAC).
In the absence of one of the documents, a certificate confirming the actual place of residence without registration is not to be issued.

Please, note! The reference is only issued to people who live in Temporary Accommodation Centres of the DPR Ombudsman’s Office.




+38 071-301-73-52 Hotline Phoenix

+38 071-404-69-29 Hotline Phoenix

Email: ombudsman_dnr@mail.ru or fill in an application form


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