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Hotline: 071-301-73-52 (Phoenix); 071-404-69-29*(Phoenix) ombudsman_dnr@mail.ru
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Clarification from Ombudsman on consumer rights

As part of the Week of Science and Peace, held from November 6 to 12, the Ombudsman’s Office in the Donetsk People’s Republic informs DPR residents about consumer rights in the Republic to improve legal awareness of the population. The relations arising between consumers and manufacturers, contractors, importers and sellers when selling goods...

How to prepare a complaint to Ombudsman

As part of the Week of Science and Peace, held from 6 to 12 November, the Ombudsman’s Office in the Donetsk People’s Republic clarifies the procedure of filing complaints, both personally and through email, to improve legal awareness of the population. Please be informed that written and electronic complaints received by the DPR Human Rights...

QUESTIONS AND ANSWERS: how to obtain IDP status

Today we will continue to explain the procedure of obtaining IDP status with the particular example. A family of three members used to live in Dnepropetrovsk prior to the conflict. Later, they moved to the Crimea. Recently, they expressed a desire to reside on the territory of the Donetsk People’s Republic (it must be kept in mind that the...