Hotline: 071-301-73-52 (Phoenix); 071-404-69-29*(Phoenix)

The Ombudsman ensures that human rights and freedoms are observed in the Donetsk People’s Republic. Citizens can make an appointment with the Ombudsman or apply to the Ombudsman Office with a written complaint, which can be submitted personally or through email.

Since the beginning of 2018, the Ombudsman received 3071 appeals.

Between 23 and 29 June 2018, 9 people visited the Ombudsman in person, 38 persons received counselling by the Appeals Department, 5 citizens received counselling by the Working Group on Issues of Temporary Displaced Persons, and 13 persons received legal counselling.

Also, 5 written appeals were approved for consideration, 6 – have been reviewed among those received earlier. 22 calls were received via hotlines, 11 applications were received via e-mail.